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  2. Online Ordering

Online Ordering

General

  • I placed an order online but didn't receive a confirmation email, so have you got my order?
  • What payment methods can I use?
  • What if I have allergies?
  • Why can't I order my favourite Nando's menu items online?
  • Some items in the menu are not available. Why is this?
  • What is your cookies policy?
See all 11 articles

Delivery

  • Do you offer free delivery?
  • How is delivery provided to me?
  • How does the delivery fee work?
  • What is the service fee?
  • I have a Nando's Card – can I earn Chillies with my delivery orders?
  • I placed an order but didn't receive a confirmation email, so have you got my order?
See all 15 articles

Collection

  • Is your takeaway packaging recyclable?
  • Do I need to create an account to place a Click & Collect order?
  • Which restaurants are offering Walk-in Collect?
  • I have a Nando's Card – can I redeem Rewards with my online Collection orders?
  • Why do I get "user not found" error message when I try to log into my account at check out?
  • What happens if I place my order and realise I have selected the incorrect restaurant once I receive the confirmation email?
See all 19 articles

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