Thanks for getting in touch.
Visit our main site
Online Ordering
General
- I placed an order online but didn't receive a confirmation email, so have you got my order?
- What payment methods can I use?
- What if I have allergies?
- Why can't I order my favourite Nando's menu items online?
- Some items in the menu are not available. Why is this?
- What is your cookies policy?
Delivery
- How is delivery provided to me?
- How does the delivery fee work?
- What is the service fee?
- I have a Nando's Card – can I earn Chillies with my delivery orders?
- I placed an order but didn't receive a confirmation email, so have you got my order?
- Why has my order been cancelled?
Collection
- Is your takeaway packaging recyclable?
- Do I need to create an account to place a Click & Collect order?
- Which restaurants are offering Walk-in Collect?
- I have a Nando's Card – can I redeem Rewards with my online Collection orders?
- Why do I get "user not found" error message when I try to log into my account at check out?
- What happens if I place my order and realise I have selected the incorrect restaurant once I receive the confirmation email?