How do I give you feedback about my collection experience? If you'd like to give us feedback about your experience, please contact us here. Related articles How can I claim my HSE discount? What should I do when I collect an order? I've just got home and I'm not happy with my order/I'm missing items, what shall I do? When I try to check out, it says It's not possible to place my order - what does this mean? I want to cancel my order, what do I do?